STRATEGY & IT ADVISORY SERVICES
IT strategy assessment & advisory
IT strategy assessment & advisory
IT strategy assessment & advisory
Whether you are a business trying to find out what is not working the way it should, a business trying to figure out next steps to outperform your competition, or a business weighing your technology options to take that leap, we can help you make sense of the options available and how best to deploy those to meet your business goals.
We know that technology alone cannot make the difference, so technology is not our starting point on such initiatives. First and foremost we try to understand your vision for your business, because we know what it takes to deliver stakeholder satisfaction.
incident-based ADVISORY
IT strategy assessment & advisory
IT strategy assessment & advisory
Gaining insight into an operational issue with a technical backdrop is often not straight-forward. With different stakeholders sometimes working at counter-purposes and unable to find common ground, it helps to get an outsider perspective.
We provide incident-based consulting to bridge operations and technology gaps that enable executive leaders to sharpen focus and arrive at actionable steps.
Giving back to society is a key element of our organizational ethos. We offer consulting services at no charge to non-profits, charities, and women-owned businesses.
Shared Chief information officeR (cio)
IT Department formation and Coaching
IT Department formation and Coaching
For companies that prefer not to carry cost of a fulltime Chief Information Officer, we offer our Shared CIO services. As part of this service our clients receive the benefit of our full range of knowledge and advisory services for a monthly retainer that is a fraction of the cost of having a fulltime CIO on payroll.
We conduct a deep overall study of the business model, organizational culture, business strategy, and current systems and technologies, among other aspects, to provide business-aligned insights on technology matters intertwined with operations.
IT Department formation and Coaching
IT Department formation and Coaching
IT Department formation and Coaching
Internal IT Department is the face of technology for operating teams. Expectations from the IT team are that it makes IT painless for the organization and that non-IT staff spend (waste) least amount of time on IT issues. At the same time, inner workings and difficulties of the IT department are rarely discussed and understood by operating teams.
Disconnects between IT and business teams leads to dissatisfaction of the operating team, and frustration within the IT Team. We endeavor to understand both sides of the equation. We identify disconnects and remediate operational difficulties by mentoring the IT team to make it perform like a profitability enabling member of the organization, rather than a disconnected cost-centre.
ERP ADVISORY SERVICES
RAPID INSIGHT (FREE)
ERP Readiness & Selection
ERP Readiness & Selection
Most business and system requirements need time for assessment and preparation of a measured response. This level of engagement requires formal paperwork and time.
But sometimes customers need a quick insight and outsiders' view on an urgent matter. ITSC can help with a rapid response.
Quality and speed of our response remains the same, but response may be based on limited information hence it comes at no charge and without further obligations.
Response time is between 2 - 16 hours.
Please use our Contact form to send your query.
ERP Readiness & Selection
ERP Readiness & Selection
ERP Readiness & Selection
Not every ERP is good for every company, and not every company needs or can handle an ERP. Every organization is unique, so we assess your organization on a deeper level to understand its capacity and maturity to implement and sustain technological change. Organizational maturity to invest on technology, and organizational culture to be receptive of change, are some of the key factors to formulate a best-fit technology roadmap. Miscalculations lead to choices that create more problems than they solve. We conduct an ERP readiness assessment and provide you with insights on what problems lie ahead on the path to an ERP implementation, and what actions can be taken to improve chances of a successful implementation.
There are many ERP's, some sector-specific, some too versatile and customizable, some expensive, some easier to use, some cost less to buy but cost more to sustain. Each ERP has characteristics that make it suitable or unsuitable for an organization, and can induce specific demands on the organization. We conduct process mapping, analyze business goals, and organizational culture, to assess fit of ERP systems to the unique organizational makeup of your people, processes, and technology, enabling you to select an ERP relatively better suited for your business.
ERP Contract Review
ERP Readiness & Selection
ERP Project Plan Review
Complexity of an ERP implementation project makes it more prone to failure than any other business-technology initiative. For a customer, an ERP is expensive to purchase, costs more to sustain, takes a lot of time to implement, and risks tanking business operations (at least temporarily) if not done right the first time. For the ERP implementer, getting it done fast means higher profit, and getting it done right could mean lower or no profit at all. The more competitive the bid, lower the margins for the implementer, and thus higher the risk of half-truths, liability limitations, corner-cutting, and fast-tracking in the contract. What may get classified as "standard" by the implementer could make the difference between getting it done right and just getting it done.
We review technical aspects of the ERP implementation contracts with a magnifying glass, interpret and crystallize not just what is written, but also point out what may have been deliberately left out. Our objective is to ensure the contract is ethical and technically realistic, so it does not cost you more than what you signed up for.
ERP Project Plan Review
ERP implementation Project Oversight
ERP Project Plan Review
Project plans made by ERP implementers have the overarching objective to get your business online on the new ERP system in the shortest possible time. In most cases this means taking shortcuts to attain the Go Live, which usually results in starting use of the new ERP system while the system or the employees (or both) are still not quite ready.
We review plans made by ERP implementers to ensure that there are built-in checkpoints and stage-gate reviews within the plan to properly validate proof of completion and readiness to progress to the next stage. Our objective is to ensure that transition of your business and your employees to the new ERP is smooth, manageable, and does not create unmanageable turbulence that can compromise business operations.
ERP implementation Project Oversight
ERP implementation Project Oversight
ERP implementation Project Oversight
ERP implementation is an immensely pervasive initiative. It takes longer than most transformation initiatives, during which time there can be attrition in the internal IT Team as well as the implementation team. While handovers/takeovers do happen, knowledge often walks away with the departing team member causing gaps to widen. The ensuing cycle of knowledge gaps, failing deadlines, and payment delays due to non-completion of work create a downward spiral which leads the project off-track or towards litigation.
When engaged on this assignment, you are assured you have someone by your side to oversee the implementation as it progresses. We become part of your internal governance team, and assess impact of each decision with your interests firmly at the top, raising red flags when something is not going the way it should.